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Customer support

1 Fusion
1.1 Fusion how to get started, FAQ and maintenance & care
1.2 What is the dot size of the Fusion?

The dot size is 0.1*0.2 mm.

2 Hurricane
2.1 Hurricane how to get started, FAQ and maintenance & care
3 Kraft
3.1 Kraft how to get started, FAQ and maintenance & care
4 C4 Pro CNC
4.1 C4 Pro CNC User and operations guide
4.2 Which software is compatible wwith our C4 Pro?

Our C4 Pro can work with: 

  • GRBL software
  • Candle
  • UGS
  • ioSender
  • Vectric Aspire (Select post processors: Mach 2/3)
  • and more*

*Contact us if your software isn't in the list, we can assist you to see if it's compatible. 

5 Other questions
5.1 Which payment methods can I use?

You can view all available payment options during the checkout process.
Please note that payment methods may vary depending on your device, country or region. Not all options may be available in every location.

 

We generally offer the following payment methods:

  • Credit card
  • Debit card
  • Bank transfer
  • PayPal
  • Google Pay
  • Apple Pay

 

For more information about a payment method, you can visit their website or contact your bank.

 

Please note that it can take multiple days for banks to process payments using bank transfer. Your order will be not be processed until the payment has been received.

 

When a payment method offers the option to buy on credit or in installments, this is conditional on the payment provider's credit approval.
AtomStack Europe does not have any control over the credit approval process. Any questions about this should be directed to the payment method in question.

6 Can't find your answer?
6.1 Contact our support
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